POST /v1/callsLive
Give your agent a phone that gets through.
Your users ask your agent to call someone. One request, and Seaworthy makes the call: the phone tree, the hold, the questions, the callback. The outcome comes back as data.
Calls your agent can hand off.
Book it, move it, cancel it, dispute it, confirm it. If it ends in a phone call, it’s one request.
- Book a new-patient appointment. Weekday afternoons. Outcome: Booked Thu 2:30pm with Dr. Patel.
- Move my cleaning to next week. Outcome: Moved to Tue 8:30am. No fee.
- Get the refund for the 4-hour delay. Outcome: Refund approved: $847.
- Dispute the $214 charge on the internet bill. Outcome: Credited $214 on the next bill.
- Cancel the gym membership. Yes, by phone. Outcome: Cancelled. They wanted a letter, so we sent one.
- Confirm the order before they close at 6. Outcome: Confirmed. Ready for pickup at 5:30.
What breaks on a phone call.
Every one of these broke on us first. Now each is handled inside the call, before your agent hears about it.
They heard the call center. They hung up.
Your number, on a “do not answer” thread
The fourth AI to call this shop today
They called back. Nobody there knew the story.
Their AI receptionist. Your AI caller. Nobody books anything.
“We don’t do that over the phone.”
How it works
Send a task. Get back an outcome.
01 · Your agent sends
- task
- Get the refund for the 4-hour delay
- business
- Airline refunds desk
- limits
- Cash only, no vouchers
One request with the task, the business and your limits.
02 · Seaworthy handles it
- The IVR that changed last night
- The 45-minute hold that drops
- “Wait. Is this a robot?”
- “Are you the account holder?”
- “We’ll call you back.”
✓ 5 failure modes handled. Your agent never saw them.
We do the task in the real world, and handle everything that breaks on the way.
03 · Your agent gets back
- status
- —
- outcome
- —
- proof
- —
The outcome, as data. Done, or a straight answer and your next options.
What every call comes with.
Timed to get through.
We know when each business picks up, what it asks for, and how its phone tree works before we dial.
Says who’s calling.
Every call names your user. It’s why businesses pick up, and call back.
Callbacks handled.
Three hours later, from a different number? We answer it, and finish the task.
A straight answer.
Done, or what happened and your next options. Never a shrug.
Before you ask
What does a call cost?
$5 per call, on average. Per task, not per minute. .
Does the business know who’s calling?
Yes. Every call says who it’s for. It’s why they call back.
What can a call agree to?
Only what your limits allow. Anything outside them comes back to your agent as a question.
What if it can’t be done?
You get a straight answer: what we tried, why it didn’t work, and your next options.
How does the outcome come back?
As data, on your webhook: the status, the outcome, and the details, like a confirmation number.
Make your agent seaworthy.
Bring us your failure modes. We’ve probably met them.